Santova Logistics ensures
an efficient and reliable

customs clearing service

We support clients promptly and effectively clearing
cargo to and from any location worldwide.

Customs Brokerage

Streamline your customs clearance processes and minimize unnecessary delays.

Customs clearance procedures permit and control the movement of goods into and out of a country. At Santova Logistics, we understand the complexities and the fluctuations of unique regulations between different countries and commodities. With us you can rest assured that that our knowledgeable customs team will assist you to avoid penalties and delays for non-compliance when moving cargo into or out of Australia.

Services included in our in-house customs brokerage services:

Customs and Excise Clearing

Santova facilitates the process of clearing shipments via customs authorities in accordance with the pertinent laws and regulations of the particular countries, including the preparation of documents and the processing of data.

Tariff Heading & Rebate Management

Tariff determinations and clarifications are maintained per product in our tariff library, and are done in collaboration with our clients and the Australian Customs and Border Protection.

Customs Consulting

Santova provides professional guidance on product tariffing and valuations as well as various trade agreements between different nations.

Flexible Payment Options

Where applicable, Santova provides customers with flexible payment options to assist optimize our customers working capital.

Stops and Detentions

Ongoing communication and collaboration with the Australian Customs and Border Protection for any cargo stops or detentions for proactive management.

Customs Refunds and Duty Drawbacks

Where applicable, Santova is able to facilitate the process of custom refunds and drawbacks on specified materials that are imported into Australia and then subsequently exported or destroyed.